An AI agent is only as good as the way it is briefed, connected and followed up. Our trainings give your people the knowledge and the hands-on practice to do exactly that, in the product itself, from the first hour.
Each part stands on its own. Together they fill one day.
Business User Training
For business users, process owners and partner consultants. No technical background needed.
AI and AI agents in short: what they can and cannot do, and why the briefing makes the difference.
The Konversaitional concepts: processes, channels, agents, instructions, guardrails, knowledge and evaluations.
Step by step through the product: build a process, add knowledge, style the webchat and follow up conversations.
Credits and conversations: what counts, and how you follow your consumption.
About half a day (±3h30), around 40% hands-on
Technical Deep Dive
For IT administrators, integrators and support staff. Familiarity with web applications, mailboxes and APIs is expected.
AI for technical people: tokens, tool calls, MCP, RAG, speech and the security risks of agents.
The technical settings: users and roles, AI models, MCP servers, mailboxes, authentication, channels and telephony.
Integration patterns: connecting your systems, passing context into a conversation and the API.
Usage and troubleshooting: consumption, the audit log and finding the cause of a problem.
About half a day (±3h30), around 40% hands-on
For whom and how
For partners and for your own team
Partner training
For partner employees who design, implement and support Konversaitional for their customers, including working in your customers' environments and first- and second-line support.
End User training
For organisations that use Konversaitional, through a partner or directly, and want to run and improve their own processes with AI agents.
Hands-on in a prepared training environment, on a realistic case. Bring a laptop with a recent browser.
In the classroom whenever possible, live online only when the distance does not allow it. At most about eight participants per trainer.
Every training is given in English.
Book a training
Working through a partner?
Contact your partner. They book the training for your team.
